I miss the clients who needed me too much
Duration: ~15 min
This episode is available to Rapport7 members.
Join Rapport7The ethics boards do not have a category for the specific silence that follows a termination with a client who lived and breathed by our sessions. I am talking about the person whose entire psychological organization centered on my availability. The graduate school professors call this a failure of boundaries. The supervisors call it a crisis of self regulation. I call it the most honest part of my career. I spent three years with a man who could not choose a cereal brand without wondering if I would approve of the sugar content. He called me from the grocery store at ten o’clock on a Tuesday night. He did not have a crisis. He had a question about fiber. My training told me to set a firm limit. My training told me that I was enabling his regression. I took the call anyway. I told him to buy the bran flakes. I hung up the phone and I felt a sense of importance that no continuing education units could ever provide.
I am tired of the lie that therapists feel relief when these clients finally leave our care. The professional standard suggests that a successful termination with a high dependency client should feel like a job well done. I am supposed to feel a sense of professional closure when they no longer need to hear my voice to fall asleep. The reality is much sharper. The silence that follows their departure feels like a demotion. I went from being the sun in their solar system to being a line item in their history. I miss the urgency. I miss the way my phone felt like a live wire in my pocket.
The profession does not give me the language to admit this. I am expected to want my clients to be independent. I am expected to celebrate their autonomy. If I admit that I miss the total reliance, my peers look at me like I have committed a clinical error. They assume I have an unmet need for power. They assume I am narcissistic. I think those assumptions are a convenient way to avoid the truth about why I do this work. I do not do this work to be a neutral observer. I do not do this work to facilitate a mild improvement in someone’s social anxiety. I do this work because I want to matter. The clients who need me too much make me matter more than anyone else in my life.
I remember a woman who lived in a state of constant, low level panic. She did not have a major trauma. she had a fundamental inability to exist in her own skin without a witness. She texted me every morning to tell me she had woken up. She texted me every night to tell me she was still alive. I responded with a single word or a period. This went on for eighteen months. My colleagues would say I was fostering a dangerous level of attachment. I would argue that I was providing the only stable floor she had ever walked on. When she finally found a partner and moved to a different city, she sent a final message. She said she did not need to check in anymore. She thanked me for being her anchor. I deleted the thread. I sat in my office and I felt a grief that I could not explain to my supervisor. I did not miss her as a person. I missed the role I played in her survival. I missed the weight of her need.
This profession forces a specific kind of dishonesty. I have to pretend that my satisfaction comes from watching a client use a cognitive behavioral therapy worksheet correctly. I have to pretend that a successful outcome is the only goal. This perspective ignores the fact that the relationship is the actual product. When a client is totally dependent, the relationship is at its most potent. The stakes are at their highest. I am not just a consultant. I am a necessity.
I have heard the arguments about countertransference. I have heard the warnings about the savior complex. These terms are often used to shame therapists who allow themselves to be moved by the intensity of the work. I think the fear of being needed is actually a fear of the responsibility that comes with it. It is easier to maintain a distance. It is easier to hide behind a manual or a set of clinical protocols. Those tools protect me from the messiness of a human being who is drowning. But when I choose to be the one who pulls them out, I get something back. I get a sense of purpose that is undeniable.
The loss of a high dependency client is a specific kind of bereavement. It is the loss of a version of myself. I was the person who knew exactly what to say to stop the shaking. I was the person who held the secrets that no one else could hear. When that client moves on, that version of me dies. I go back to being a person who listens to people talk about their difficult coworkers or their mild marital frustrations. The volume of the work goes down. I find myself checking my phone for notifications that I know will not come. I am not looking for a crisis. I am looking for the confirmation that I am still essential.
The clinical literature focuses on the client’s progress. It tracks their symptoms. It measures their functionality. It rarely tracks the therapist’s sense of utility. I believe the therapists who struggle the most with burnout are the ones who are the most honest about this need. We are told to find balance. We are told to have a life outside of the office. I have a life. I have a family and a mortgage and a dog. None of those things require the same level of acute, focused attention that a dependent client requires. My family loves me, but they do not need me to tell them how to breathe when the world gets too loud.
I am making the argument that we must name this absence. If I cannot admit that I miss the clients who needed me too much, I cannot understand why I am drawn to them in the first place. I cannot face the parts of my own history that make me a good fit for someone in total collapse. The silence after a termination is a diagnostic tool for the therapist. It tells me where my ego is located. It tells me what I am trying to fix in myself by fixing others.
I once worked with a client who would wait in the parking lot for an hour before our session. He did not come inside. He just wanted to be near the building. He told me that knowing I was inside made the air feel easier to breathe. I did not tell him to leave. I did not tell him he was being inappropriate. I felt a surge of pride every time I saw his car through the window. I knew I was the reason he felt safe. When he eventually decided he was ready to handle his life on his own, I felt a sense of rejection that had nothing to do with his progress. I felt like I had been fired from a job I was born to do.
The profession treats this as a failure of objectivity. I think objectivity is a myth we tell ourselves so we do not have to feel the full force of the work. If I am objective, I am safe. If I am involved, I am at risk. I prefer the risk. I prefer the clients who call at three in the afternoon because they saw a bird that reminded them of a dream they had three years ago. I prefer the clients who think I have the answers to questions that have no answers.
The absence of these clients leaves a hole in the schedule that is easy to fill. I can put a new client in that hour. I can start a new intake. I can go through the history and the symptoms and the goals. But the new client will not need me in the same way. They will be polite. They will be cautious. They will keep their boundaries intact. I will do my job. I will provide the service I am paid to provide. I will go home at the end of the day and I will feel the lack of the old intensity.
I am not suggesting that we should encourage dependency. I am not saying that we should strive to make our clients unable to function without us. I am saying that when that dependency happens, it creates a unique bond that is not easily replaced. The profession tells us to be glad when it ends. I am telling you that it is okay to be sad. It is okay to feel a sense of loss when the person who needed you most no longer needs you at all.
I see the way my colleagues talk about their difficult cases. They roll their eyes. They sigh. They talk about the “energy vampires” and the “borderlines.” I think they are lying to themselves. I think they complain because it is the only way they are allowed to acknowledge the power of the connection. They vent so they do not have to admit how much they enjoy being the focus of someone else’s entire world.
I will continue to take the calls. I will continue to be the anchor for the people who are drifting. I will do this knowing that they will eventually leave. I will do this knowing that I will miss them when they go. I do not need a clinical term for this feeling. I do not need a peer review to validate it. I only need to be honest about the fact that this work costs me something. The price of being a savior is the inevitable return to being a stranger. I am willing to pay that price. I am just tired of pretending that it does not hurt.
The phone did not ring tonight. The grocery store is open, but no one called to ask about the bread. I am sitting here with my experience and my credentials and my quiet office. I am a senior strategic therapist with fifteen years of practice. I am also a person who is looking at a blank screen, wondering if the next person who walks through my door will need me enough to make the silence go away. This is the truth of the work. This is the part we do not say out loud. I miss the clients who needed me too much because they were the only ones who knew what I was capable of giving.